Pay Now
  Home About PFC Team
Client Services

Client Services Team

Our team is committed to providing expert advice and world-class customer service for our clients.

Connie Dart, Client Relationship Specialist   
800.864.4391 x380

As Manager of Client Services since 2006, Connie Dart specializes in customer care and enjoys fostering a solid, trusting relationship with PFC’s clients. Connie’s experience with thousands of businesses as a PFC Account Executive from 1989 to 2005 has made her acutely aware of client needs. Anticipating client needs and quick response to client requests are hallmarks of the PFC Client Services Team. PFC offers regular collection education and training seminars and Connie has been a speaker at many of them over the past 27 years. Connie holds a bachelor’s degree in public relations and technical journalism from Colorado State University.

Laura Myers, Client Relationship Specialist & Account Executive
800.864.4391 x322

Laura Myers has been an employee at Professional Finance Company since January 1999 and has experience as both an Account Executive and a Client Service Representative. As an Account Executive for PFC, she offers a consultative approach to analyze our current or prospective clients' internal accounts receivable management procedures. This approach facilitates a clear understanding of how PFC can best serve the collection needs of our clients. Laura provides a unique balance when assisting clients with their collection process, questions or concerns along with an overview of what can be expected from PFC.  Laura considers customer service a top priority and with 17 years in the collection industry, she is very well versed to assist with all aspects of collections.


Megan McClanahan, Client Relationship Specialist
800.864.4391 x356

Megan attended the University of North Dakota, earning a Bachelor of Science degree in Psychology with an emphasis on Health Science.  She also attended IBMC, graduating with honors and earning an Associate’s degree of Occupational Studies in Medical Billing and Coding. She holds the certification of Certified Medical Biller, and Certified Professional Coder (CPC) through the AAPC.

Megan has been with Professional Finance Company since 2011, and was selected for the Client Services Team in May 2013.  As part of PFC’s client services team Megan works with clients on a daily basis to resolve account inquiries.  Megan is a point of contact for clients should they have any questions, requests, or concerns.

Lindsay Gaiser, Client Relationship Specialist

Lindsay is a Colorado native and has lived in Greeley her entire life. Lindsay joined PFC in October 2017 as a patient account representative (FPRS Division).  Lindsay's background in sales, marketing, and customer service is a welcome addition to the Client Services Team. In her role as a Client Services Specialist, Lindsay is responsible for managing client requests and account inquiries.

Sulema Garcia, Client Relationship Specialist
970-352-5000 x326

Sulema has lived in Greeley, Colorado for most of her life. She started working for Professional Finance Company in April of 1999 in the New Accounts department. After working for three years in that department, she transferred over to the payment posting department and then joined the Client Services team in 2018. Being very detail oriented, Sulema excels at strategic problem solving with clients and PFC's operations. Sulema enjoys working with our clients and providing stellar customer service.

ACA International BBB - Professional Finance Company, Inc. International Association of Commercial Collectors, Inc.